A History—and Future—of Steady Growth.
It all began in 1973. Builder, contractor and future Indy-winning race team owner James R. Trueman opened the first Red Roof Inn in Columbus, Ohio (and charged guests just $8.50 a night).
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For 50 years, we’ve kept our focus on building the right relationships and producing results. This means guests and franchisees get our full attention. At each of our 600+ locations, we offer incredible value and prove that economy and quality can exist at the same property.
And now we’ve introduced Red Roof PLUS+®, a brand extension perfectly fit for hotels looking to revive their property at a reasonable cost (and optimal return), The Red Collection™, a new group of midscale, hyper-local hotels inspired by their city’s vibe and culture, and HomeTowne Studios by Red Roof™ to accommodate the fastest growing lodging segment while enjoying all of the benefits of doing business with Red Roof.
Red Roof Milestones
1970s
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In 1973, the “rooms only” motel chain opens in Columbus, Ohio, by the late James R. Trueman. His goal? Provide a clean, comfortable room at a fair price.
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February 20, 1973: The first Red Roof opens in Columbus (Grove City), Ohio. The single-room rate was just $8.50.
1980s
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1980: A toll-free reservation system provides guests with an 800-number. This is the first step in creating a computerized front desk management system.
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1982: The RediCard®, Red Roof’s guest identification card, is introduced, and makes reservations through the toll-free number faster and easier for guests.
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1984: Computerized property-management systems connect to the corporate office. This was a first in the economy lodging segment.
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1988: The first TV and radio advertising campaign launches. The TV ads featured comedian Martin Mull.
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1990s
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1992: Red Roof introduces a toll-free number, 1-800-843-9999, using a telecommunications device (TDD) for the hearing-impaired. TDD machines were available at all locations.
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1994: The Morgan Stanley Real Estate Fund, L.P. purchases Red Roof from the Trueman family.
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1997. Red Roof Inn opens its first franchise property in Branson, Missouri.
2000s
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“Red,” the bobble-head road warrior, is unveiled as the new spokesperson for Red Roof, voiced by John Goodman on TV and radio.
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2001: The RediCard® program is re-launches as RediCard® Preferred Member—a points-based loyalty program that rewards guests with a free night for about every 10 paid nights. A special reservations line, regular member communications, and enhanced express check-in are just a few more new member benefits.
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The first Internet discount program, Red Hot Deals® is promoted at redroof.com.
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Red Roof launches its Superior King Room for value-conscious leisure and business travelers. New features enhance the brand’s original King Room by adding a communications package with high-speed Wi-Fi, unlimited local and long-distance calls, and fax service.
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Red Roof Inn becomes the first economy lodging economy brand to offer an upgraded bedding package, and receives a #1 rating in bedding comfort by J.D. Power.
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Red Roof Inn is awarded first place in the economy hotel category by Best Travel News.
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Corporate offices are relocated to the historic brewery district in Columbus, OH.
2010
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​Red Roof makes keeping in touch while traveling much easier for guests through Free Communication. Available at locations nationwide, guests enjoy free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within continental U.S.
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Red Roof Inn is ranked #1 in Reservation Service by J.D. Power.
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Red Roof earns the highest customer satisfaction score among economy hotels according to the Market Metrix Global Satisfaction Index.
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For a second year in a row, World Franchising Network and USA Today® name Red Roof one of the “50 Top Franchises for Minorities.”2013
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Red Roof unveils its $200 million dollar NextGen® renovation—an investment to upgrade hotels nationwide with sleek, modern redesign elements.
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Red Roof adds flat screen TVs to all rooms nationwide.
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Red Roof expands their corporate office in Columbus, OH.
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Red Roof celebrates 40 years in business as a leader in economy lodging.
2014
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For the fifth consecutive year, ReviewMetrix™ names Red Roof the #1 Economy Hotel.
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Red Roof WOWs guests with its newest guest experience, Red Roof PLUS+®.
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Red Roof opens its 400th property in Council Bluffs, Iowa.
2015
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Red Roof partners with Nobile Hotéis to open its first international location in Brazil.
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Red Roof signs a 20-year deal to build or brand up to 40 hotels in Canada with Pacrim Hospitality Services Inc. and Glenn Squires.
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Red Roof opens a development office, located at 5847 San Felipe Suite 4650, Houston, TX 77057.
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Red Roof announces a partnership with Paragon Hotels Limited to develop 30 hotels across Thailand.
2016
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Red Roof hosts the first of its kind Red Roof Forum on Leadership for Women Entrepreneurs, a conference designed to teach, inform, and uplift female entrepreneurs.
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Red Roof launches our Verified Wi-Fi program. Responding to the needs of guests, Red Roof has designated properties that have been tested and increased their Wi-Fi to high speeds. Guests can stream music and movies, and business travelers can work efficiently while traveling.
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Red Roof opens its first international property in Vitoria, Brazil.
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Red Roof opens its first property in Japan, Red Roof PLUS+ Osaka-Namba.
2017
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Red Roof launches The Red Collection™, our first soft brand, for travelers who want modern, unique properties in the center of their favorite cities—with the affordability they expect from the Red Roof brand.
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Red Roof opens its 500th property in Biloxi, MS and its 50th Red Roof PLUS+ location in Irondale, Alabama.
2018
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The St. Clair Hotel™, the first property in The Red Collection™, opens in the heart of downtown Chicago.
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The Red Collection™ first franchised property, State House Inn, centrally located in Springfield, IL opens.
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Red Roof launches extended stay brand HomeTowne Studios by Red Roof™.
2019
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For the ninth straight year, Medallia names Red Roof #1 in online guest reviews among competitive Economy Hotels.
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2022
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Red Roof celebrates its 50th anniversary as a brand
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